Refund Policy

Refund Policy

At Wewobo, customer satisfaction is at the heart of what we do. We strive to offer reliable web hosting services backed by transparent policies and friendly support. If you’re not completely satisfied with your experience, we’re here to help.

30-Day Money-Back Guarantee

At Wewobo, customer satisfaction is at the heart of what we do. We strive to offer reliable web hosting services backed by transparent policies and friendly support. If you’re not completely satisfied with your experience, we’re here to help.

Please note: This guarantee applies only to new customers and first-time purchases. Renewals and plan upgrades are not covered.

Non-Refundable Services

Some services are non-refundable, including but not limited to:

๐Ÿ‘‰ Domain name registrations, transfers, or renewals
๐Ÿ‘‰ SSL certificates once issued
๐Ÿ‘‰ Dedicated servers or VPS hosting
๐Ÿ‘‰ Custom development or design services
๐Ÿ‘‰ Setup fees and add-ons
๐Ÿ‘‰ Third-party licenses and tools

Cancellations After 30 Days

After the initial 30-day window, services can still be canceled at any time. However, no refunds will be issued for unused time. We recommend canceling before your next billing cycle to avoid automatic renewal.

How to Request a Refund

To request a refund, please:

  1. Log in to your client dashboard
  2. Submit a cancellation request for the applicable service
  3. Contact our billing team at support@wewobo.com with your request and invoice details

Refunds will be processed within 5โ€“7 business days to the original payment method.

Disputes & Chargebacks

We encourage you to contact our support team with any concerns before filing a chargeback or payment dispute. Unjustified chargebacks may result in account suspension or service termination.

Questions?

If you have questions or need clarification, feel free to contact our billing team at [support@wewobo.com]. We’re here to help!

Let me know if you’d like a version tailored to specific hosting types (like cloud or WordPress hosting) or for international customers.

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