Privacy Policy

Privacy Policy – Wewobo Web Services

Wewobo Web Services (“Wewobo,” “we,” “our,” or “us”) values your privacy and is committed to transparency regarding the collection, use, and protection of your personal data. This Privacy Policy explains how we handle information when you use our services—including accessing our website, subscribing to our design templates, or requesting a custom-built website. Our practices are designed to comply with U.S. laws such as the California Consumer Privacy Act (CCPA) and the European Union’s General Data Protection Regulation (GDPR).

Information We Collect
We collect both information that you voluntarily provide and information collected automatically through your use of our services. Directly provided data may include your full name, email address, billing and contact information, project requirements, and payment information (handled securely through third-party processors). Automatically collected data may include your IP address, browser details, device type, and behavioral data, such as page views and interactions with our platform. If you log in using a third-party platform like Google, we may receive limited profile information as permitted.

How We Use Your Information
We use your information to deliver and maintain our services, process orders, communicate with you regarding service updates or offers, manage support requests, and fulfill legal obligations. Your data helps us improve functionality, optimize the design and delivery of templates, and ensure billing and access integrity. If you have opted into marketing communications, we will use your contact data to provide updates and offers, which you may opt out of at any time.

Legal Basis for Processing (GDPR)
If you are located in the European Economic Area, we rely on legal bases such as your consent, our contractual obligations (e.g., project delivery), legal compliance, and legitimate business interests (e.g., improving user experience and protecting against fraud) to process your personal information.

Disclosure of Your Information
Wewobo does not sell or rent your personal data. We may share your data with verified service providers to assist with operations such as hosting, payment processing, and customer communications. These parties operate under data protection agreements. Disclosure may also occur if required by law, legal proceedings, or regulatory request.

Data Transfers (for EU Users)
If your data is transferred outside the EU, including to the United States, we ensure adequate protection by relying on standard contractual clauses or other approved safeguards to comply with GDPR standards.

Data Retention
We retain your information only for as long as necessary to fulfill service purposes or meet legal obligations. Completed project records and customer service interactions may be stored for audit, support, or historical purposes unless deletion is requested and legally permissible.

Your Rights
Depending on your location, you may have rights including access to your personal information, correction or deletion of your data, restriction or objection to certain processing, and data portability. You may also withdraw consent where it was the basis for processing and lodge a complaint with a supervisory authority. Please email support@wewobo.com to exercise any of these rights.

Security
We implement strong security practices to protect personal data, including SSL encryption, access restrictions, and secure data storage. While no system is completely secure, we strive to minimize risks using recognized industry standards.

Children’s Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect data from minors. If we discover such data, we will promptly delete it.

External Links
Our platform may link to third-party websites. We are not responsible for the content or privacy practices of these sites. Users should review the policies of external platforms before submitting any personal data.

Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with a new effective date. We may notify users of significant changes via email or on-site notifications.

Contact Us
If you have any questions or concerns about your data or this policy, please reach out to us at support@wewobo.com